At FrostCrest, we respect intellectual property rights and are committed to protecting original content. If you believe your rights have been infringed, please follow the procedure below to file a complaint.

A. Reporting Intellectual Property Infringement

If you believe that content on our website violates your intellectual property rights, you may submit a formal complaint to [email protected] with the following details:

  1. Identification of the copyrighted work or intellectual property in question, including any applicable registration numbers.
  2. Details of the infringing content, including a description of how it infringes your rights and its location on our website.
  3. Your contact information, including full name, mailing address, phone number, and email.
  4. A statement of good faith belief that the disputed content is not authorized by you, your agent, or the law.
  5. A declaration under penalty of perjury that the information provided is accurate and that you are the rights holder or authorized to act on their behalf.
  6. Your electronic or physical signature.

Upon receiving a valid notice, we will promptly review the claim and remove or restrict access to the infringing content as necessary.

B. Counter-Notice Procedure

If content has been removed due to an infringement claim and you believe it was a mistake, you may submit a counter-notice with the following details:

  1. Identification of the removed content, including its previous location.
  2. A statement under penalty of perjury that the removal was due to an error or misidentification.
  3. Your contact information, including full name, mailing address, phone number, and email.
  4. A statement consenting to legal jurisdiction in the relevant district.
  5. Your electronic or physical signature.

Upon receiving a valid counter-notice, we may restore the content within 10-14 business days unless the original complainant files a legal action.

C. Important Notice

Knowingly submitting false claims under the Digital Millennium Copyright Act (DMCA) may result in legal liability, including damages and attorney’s fees.

For all intellectual property concerns, please contact us at [email protected]. We are committed to handling disputes efficiently and fairly.